Return Policy

DNEVitamins.com guarantees that you will be 100% satisfied with your purchase, or we’ll refund the cost of the product(s) purchased within the last 6 months less shipping and handling.  Credit card orders will be refunded to the card used for your most recent purchase.  All others can opt for a refund check or credit.  We do require that the unused protion of the product be returned to us for quality control purposes.  

Please contact one of our Customer Care representatives for return authorization prior to mailing the product back to us.  We have several ways for you to reach us: 

DNEVitamins.com
Customer Care Center
Phone: (800) 221-1833
Fax: (973) 838-0560
E-Mail: customerservice@dnepharm.net
Live Chat: DNE Vitamins Live Chat

Customer Care Center hours of operation:
Monday through Friday:  8:00 AM – 9:00 PM
Saturday:  9:00 AM – 6:00 PM
Sunday:  10:00 AM – 4:00 PM

Customer Care Live Chat hours of operation:
Monday through Friday:  8:30 AM – 8:30 PM
Saturday:  9:30 AM – 5:30 PM
Sunday:  10:30 AM – 3:30 PM
Click Here for Live Chat